What Information We Hold and Why
When you open an account, we collect your name, email address, phone number, and the payment identifiers linked to your chosen method — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers, IP addresses and session timestamps to detect unauthorised access and
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keep your account secure. Transaction records, including deposit amounts and withdrawal requests processed through those local payment rails, are retained for a period required by applicable financial record-keeping obligations. We do not sell, rent or trade your personal data to third-party marketing organisations. Any data shared
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with payment processors such as DANA or GoPay is strictly limited to what is necessary to complete your transaction. Access to your data within our organisation is restricted to staff whose role requires it, and all such access is logged. Whether certain data processing activities apply
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to your account depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.